Renewal and Subscription fees for LeighBrownU.com online courses:

Each of the online programs offered at LeighBrownU.com are provided on a subscription basis.

This means that every 6 or 12 months, depending on which course you purchased, the subscription fee will renew and you will be charged once more for your access to the course for a further time period as stated in each membership.

It will be up to you to keep track of your renewal dates, as any refunds will only be given up to 7 days after your renewal date.

After the 14-day refund period, students will be given a credit equal to the same dollar amount of the original subscription to use toward the purchase of a future course.

Refund Policy for LeighBrownU.com Products:

Online Self-Paced Courses:

Refund requests must be received in writing or via e-mail to [email protected] within 7 business days of the date of purchase. Due to constant changes in course requirements, no refunds will be issued after 7 business days of the date of purchase. Students requesting a refund after the 7-day refund period can receive a credit equal to the same dollar amount of the original purchase to use toward the purchase of a future course. No refunds or credits will be issued if a student has logged into the course. No refunds or credits will be issued after one year from the date of purchase. All credits must be used within 12 months.

Online Instructor-Led Courses:

Refund requests must be received in writing or via e-mail to [email protected] within 7 business days of the date of registration and a minimum of 3 business days prior to the course start date. After the 7-day refund period and/or less than 3 business days prior to the start date, students will be given a credit equal to the same dollar amount of the original purchase to use toward the purchase of a future course. No refunds or credits will be issued if a student has logged into the course. No refunds or credits will be issued after one year from the date of purchase. All credits must be used within 12 months.

Live/Webinar Courses:

Refund requests must be received in writing or via e-mail to [email protected] within 7 business days of the date of registration and a minimum of 3 business days prior to the course start date. After the 7-day refund period and/or less than 3 business days prior to the start date, students will be given a credit equal to 50% of the original purchase to use toward the purchase of a future course. No partial refunds will be issued. No refunds or credits will be issued after one year from the date of purchase. All credits must be used within 12 months.

Note: A $25 processing fee will be charged to anyone who signs up for a live/webinar course within 48 hours of the start of the class.

Live/Webinar Class Cancellation Policy:

Leigh Thomas Brown, Inc., including leighbrown.com, LeighBrownInstruction.com and LeighBrownU.com, reserves the right to cancel any live or webinar course within 72 hours of the start of the class. A Leigh Thomas Brown, Inc. representative will make a reasonable effort to notify students of cancellation via phone or e-mail. Students will then be eligible for a full refund of the cost of the course or credit toward another course of equal or lesser value. No partial refunds will be issued. Leigh Thomas Brown, Inc. will not be held responsible for any expenses incurred due to the cancellation of the course. This includes non-refundable flights, hotels or any other related expenses.

Shipping Policy

Tangible goods purchased will ship via UPS Ground or Next Day Air. An estimate of your shipping cost can be viewed prior to checkout. Our goal is to process all orders within 24 hours of receipt. Orders are processed and shipped during regular business hours (Monday through Friday 9:00AM - 2:00PM EST, excluding holidays).

For information regarding shipments to US territories or international shipments/billing, please call 704.507.5500 or email us at [email protected]. Please note, at this time we are unable to ship to P.O. Box addresses.

Privacy Policy

Secure sites with Leigh Thomas Brown, Inc., including leighbrown.com, LeighBrownInstruction.com and LeighBrownU.com is fully committed to protecting your privacy. We will only use your information to efficiently fulfill your order, deliver educational services, and notify you of our products and services. Leigh Thomas Brown, Inc., will never sell, trade, or rent your personal information to third parties. Internet communication regarding your transaction is fully encrypted.

If you have any questions about this privacy statement or shipping policy, please contact us at:

Leigh Thomas Brown, Inc.
P.O. Box 396
Harrisburg, NC 28075
704.507.5500

[email protected]